OAPS FAQ

Welcome to OAPS 1.2 Frequently Asked Questions (FAQS)

FAQ Information
  • We have compiled sixteen questions that represent those that are commonly asked by OAPS users. We hope you will find the answers to your questions helpful. If there are any questions about OAPS that are not represented in these FAQS, please contact us at APP-AIT-OAPS@faa.gov.

Q1: Who should have/request access to OAPS?

Who should have/request access to OAPS?
  • A. Operators, Inspectors, and other FAA employees involved in the Operations approval process can request access to OAPS.

Q2: Is industry REQUIRED to use OAPS?

Is industry REQUIRED to use OAPS?
  • A. There is no requirement for industry participation in the FAA's OAPS system. However, you may find there are advantages to using the OAPS system. See the 'What advantages does using OAPS provide?'

Q3: What advantages does using OAPS provide?

What advantages does using OAPS provide?
  • A: OAPS Makes the application submission and approval processes much easier and provides significant advantages over the current paper-based approval process:

    1. OAPS provides Operators, Inspectors, and other FAA employees with a single system allowing them to:

    • Submit operations approvals
    • Edit, review, and approve previously submitted applications
    • Track the status of operations approval request in real time.

    2. During the application submission process, OAPS uses online checklists, questionnaires, and pop-up messages to ensure minimum application submission requirements are met and to prevent incomplete applications from being submitted, saving time and effort needed for application processing.

    3. When you use OAPS to track application status, the system sends an email to your inbox:

    • When there is a change to the application
    • When an application you submitted is returned with further instruction/comment (if you are an Operator)
    • When a task is assigned to you (if you are an Inspector or OAPS administration)

    4. OAPS reduces the approval time of Instrument Flight Procedure (IFP) approvals by eliminating duplication of efforts and streamlining operators approval processes. OAPS uses automation, including system notifications for approval task transfers and system-generated emails for alerts of needed application updates.

Q4: How do I obtain an OAPS login ID?

How do I obtain an OAPS login ID?
  • A: To obtain an OAPS Login ID, follow these steps

    1. Open your browser and type the OAPS application site's URL address (https://oaps.faa.gov/) into the browsers address field (or use a previously created internet shortcut). The system displays a message You are not a registered user of the system. Please register an account.
    2. Next select Register
    3. You are prompted to enter a valid 'FAA' or 'EXC' username, or valid email address
    4. Next, click Verify User. The system checks the directory and automatically populates information about your username or email address if it is found. (See note for more information)
    5. Click Submit. The registration request is submitted and the screen displays a confirmation message instructing the user that he or she will be contacted once the account is approved.

    Note: All OAPS users must have a valid 'FAA' or 'EXC' Active Directory account in order to log into the system. If you don't have an Active Directory account, you will need to first contact the FAA myIT Help Desk at helpdesk@faa.gov to request an account. You may use a telephone 1-(844) FAA-MYIT or 1-(844) 322-6948 or navigate to the site at http://myIT.faa.gov.

Q5: What are the system and browser requirements for using OAPS?

What are the system and browser requirements for using OAPS?
  • A: The OAPS system is built to support the functions and conform to the requirements of the FAA. The system is also designed for industry users external to the FAA. Requirements specific for systems not on the FAA platform are applicable and are identified as follows:

    1. Browsers supported include Microsoft (MS) Internet Explorer version 11 as well as Google Chrome, Mozilla Firefox and MS Edge. If you choose to use another browser, we cannot support or troubleshoot adverse behavior
    2. Browser set to accept session cookies
    3. Adobe Reader version 7.1 or newer
    4. PC with 1.5 gigahertz or higher processor clock speed recommended; 1 GHz minimum required (single or dual process system); Intel Pentium/Celeron family, or AMD K6/Athlon/Duron family, or compatible processor recommended.
    5. 128 megabytes (MB) of RAM or higher recommended (while a 64 MB minimum supported, this may limit performance and some features).
    6. Super VGA (800 x 600) or higher resolution video adapter and monitor
    7. Keyboard and mouse or compatible pointing device.

Q6: Where can I find training materials for OAPS?

Where can I find training materials for OAPS?
  • A: You can find OAPS Training Resources and FAQs, by navigating to the OAPS menu baron https://oaps.faa.gov/and select the Training menu and both the FAQ and Training Resource Files options will appear.

Q7: Does OAPS provide any user assistance or “Help” resources?

Does OAPS provide any user assistance or “Help” resources?
  • A:User assistance or “Help” resources are located at the Help link. (Refer to the image below) Once you are inside the help resources you will find a link to the User Guide.

Q11: Is my information safeguarded?

Is my information safeguarded?
  • A: For your protection, the OAPS system follows all FAA data privacy policies and practices. Please refer to the 'FAA Privacy and Website Policy' page loated at the https://www.faa.gov/privacy/ for more information.

Q12: If I have one document that covers multiple areas in my checklist, should I upload it multiple times?

If I have one document that covers multiple areas in my checklist, should I upload it multiple times?
  • A:No. When there is one document file that supports more than one document type, you only need to upload the file once then indicate the document type(s) in the corresponding Comments field(s). These are the steps to upload a document(s) to cover multiple items in your checklist:

    1.Click Browse Files to locate and upload supporting documentation file.

    2. Use the displayed file selection dialog box to select the file and then click Open.

    3. Select the Document Type from the list box next to newly listed file and use the Document Type list box to select an appropriate checklist item supported by the file.

    4. Use the displayed Comments field to indicate the checklist item(s) associated with the file.

    5. Once done select the Save or Submit buttons as appropriate.

Q13: What is the difference between the Save and the Submit buttons?

What is the difference between the Save and the Submit buttons?
  • A: The Save button allows you to save a draft of the application as-is, including any new input or updates provided. This feature allows you to continue to work on the application at a later time.

    The Submit button allows you to select the specific routing for an application submission and to select an inspector to review the application. Any valid information prior to clicking Submit will be saved (similar to clicking Save button), but at this point, an inspector is selected and the application is officially submitted for review.

Q14: Once I submit my application, what can I expect (i.e., what is the standard work flow)?

Once I submit my application, what can I expect (i.e., what is the standard work flow)?
  • A: The Inspector who was assigned to your submitted application will review and decide whether to approve, return, reject, or transfer/re-assign the application. You will receive an auto-generated email notification verifying it was sent to the Inspector for review.

    Note: Once your application is submitted, it is in view only mode. You can track status changes using the Track Applications function, the Manage Existing Applications function or through email notifications.

Q15: I noticed a Comment tab on my application screen. What is its purpose, how are comments used, and who sees these comments?

I noticed a Comment tab on my application screen. What is its purpose, how are comments used, and who sees these comments?
  • A: OAPS allows you to provide any additional information that may be useful/helpful to the intended recipient via the Comment tab. The OAPS User Guide provides a detailed description of the Comment tab which is a free-form text field.

    Note: You can find the User Guide by navigating to https://oaps.faa.gov/ and selecting the 'Help' link. Also see Question 8 for more 'Help' resources.